October 12, 2011

New Way to Contact Zynga Customer Support ( Live Zynga Chat) [Updated]

Note : Zynga Chat is now only availible for paid customer ( Minimum Purchase 10$ [conrifmed by an agent] )
BOTH VERSIONS ARE WORKING NOW , VERSION 2 WORKS FOR FEW FARMERS WHILE VERSION 1 IS THE COMMON 1 ( i also have it on mine , but on few dummy version 2)

VERSION 1
Step 1 Load your farm And Scroll All The Way to The Bottom (use http://apps.facebook.com/onthefarm )

Step 2 Click The Help button

Step 3 Wait for the Page to load

Step 4 Now Post This Link On Your Address Bar http://apps.facebook.com/onthefarm/support.php And click Enter (The red line means that the old way is patched.


Step 5 Wait For The Chat Box Popup On the side [b]( NOTE : YOU MUST WAIT FOR 5-30 SEC ON THE PAGE FOR THE CHAT BOX OF LIVE CHAT TO POP OUT ON THE SIDE SINCE THIS METHOD IS THE NEW METHOD AND TAKES A BIT TIME )[/b]

Step 6 Enter your Name , Last Name And email And Click Start Chat

Step 7 And Now Wait For an Agent/ Site operater To respond



VERSION 2 : THIS IS WORKING FOR FEW FARMERS WHO ARE GETTING THE OLD HELP PAGE WHILE THIS IS THE EASY ONE
Step 1 Load your farm And Scroll All The Way to The Bottom (use http://www.apps.facebook.com/onthefarm )

Step 2 Click The Help button

Step 3 When the Help Page Opens Click Support

Step 4 Wait for the page To Load And When it had finish Loading , Click on the Chat button

And Now your on Chat with zynga
Step 5 Enter your Name , Last Name And email And Click Start Chat

Step 6 And Now Wait For an Agent/ Site operater To respond

**********************************************************************
IF YOU WERE KICKED OUT OF THE CHAT BEING SAID THAT YOU ARE NOT A PAID CUSTOMER AND IF YOU ARE NOT AND DON'T WANT TO BE KICKED OUT YOU CAN USE THIS LINK FOR EMAIL http://support.zynga.com/CP_ContactUs?gameid=0&loc=en_US. EVEN I PREFER EMAIL BECAUSE YOU CAN SEND THEM YOUR ISSUE WITH GREAT DETAIL , BUT FOR MINOR ISSUE , LIVE CHAT IS TE BEST!

49 Comments to “New Way to Contact Zynga Customer Support ( Live Zynga Chat) [Updated]”

  • October 12, 2011 at 2:33 PM
    Anonymous says:

    Like I don't spend enough on this stupid game!

    delete
  • October 14, 2011 at 8:14 AM
    Anonymous says:

    Did not get still The chat option :(

    delete
  • October 14, 2011 at 9:13 AM
    Anonymous says:

    WTG !!!!!!!!!!! This show just how much you really appreciate your customers.

    delete
  • October 20, 2011 at 5:45 PM
    Anonymous says:

    Load your farm with the Farmville.com...... scroll to bottom of page and you will see SUPPORT!!!!!

    delete
  • October 26, 2011 at 10:26 AM
    Anonymous says:

    why dont i just give you my bank account number, this is getting crazy

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  • November 1, 2011 at 9:26 AM
    Anonymous says:

    I cant believe i am expected to pay now to get help , i will quit playing first, i guess thats why i havent been getting a response from support , uh

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